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A “world-class” benefits program balances “being competitive in your industry” with “being profitable”… an ongoing dance for team support while keeping an eye on the bottom line.
It also addresses issues of perception verses true value. In employee benefits, staying “world-class” is a complex process. It requires a strategic plan that offers leading edge solutions in the areas of:
- Insurance Marketing
- Employee Communication
- Life-style Education
- Legislative Update
- Compliance
- Financial Analysis
- Human Resource Tools
- Immediate Response & Service
- Insurance Brokerage Partnering
MATSENEXPRESS’s unique approach brings you this “world-class” benefits program designed to meet your specific goals and objectives. We blend online solutions with the human touch to personally and professionally deliver results… an employee benefits program custom designed for you.
Employee Benefits:
“Being Customer-Centric is about the ability for everyone in the company to continuously learn about Customers and the market. It is also the responsibility of everyone in the company to respond appropriately to what we learn.”
If good customer service is so important to a business' success, why do so few businesses have it?
Customer service is dependent on three things: customer-friendly policies set by the organization's executives, training offered to the staff, and the attitude of the staff about their own organization as generated by the way their company treats them. Most companies succeed by consistently satisfying basic customer needs better than the competition, not by continuously pitching them a unique selling proposition.
Our strategy for our clients in Employee Benefits is one of design, market, implement and monitor. Setting objectives is the first step to benefits planning.
- Questions we ask our clients include:
– What benefits should be provided?
- Who should be covered?
- Should employees have options?
- How should the plans be financed?
- How should the plans be administered?
- How should the plans be communicated?
After the broader goals and strategies are discovered for each client, the next phase is one of drilling down the specifics to the plan in the areas of:
- Medical Expenses
- Losses due to disability
- Losses due to death
- Retirement needs
- Capital accumulation needs
- Needs arising from unemployment
- Needs for financial counseling
- Losses resulting from property and liability exposure
- Needs for dependent care assistance
- Needs for educational assistance
- Needs for custodial care
- Other needs or goals (desire for corporate stock)
Our goal is to optimize our client’s investment by integrating their corporate culture and goals for their employees’ wellness.
Employee Benefits
MATSENEXPRESS’S Benefits specialists provide expertise in the design, marketing, implementation, and management of employee benefit plans to help small and mid-size organizations gain maximum value from their program investment. Our employee benefits services include:
- Classification of employee needs in functional categories
- Classification of categories of persons to be covered
- Analysis of current benefits in terms of functional categories of needs and categories of persons to be covered
- Determination of gaps in benefits, or overlapping benefits, from all sources and other benefits in terms of functional categories.
- Recommendations for change to meet gaps or to correct overlaps (potential use of flex plan)
- Estimation of cost impact of recommendations
- Evaluation of alternative financing or ways of securing benefits
- Consideration of other cost-containment strategies
- Determination of appropriate benefits, methods of financing, delivery or sources of plans
- Implementation of changes
- Communication of changes
- Periodically reevaluation of the program
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